Payments
6 articles
How do payments work?
Booth fees are paid securely through Stripe when you book a confirmed spot at an event. You receive a receipt and can view your full payment history in your ...
Read articleConnecting Stripe to accept vendor payments
To collect booth fees from vendors, you need to connect a Stripe account. Stripe is the payment processor Convene uses, and it's free to set up. During onbo...
Read articleHow payouts work for organizers
When a vendor pays a booth fee, the funds are processed through your connected Stripe account. Payouts from Stripe to your bank account happen on a rolling b...
Read articleUnderstanding vendor fees and booth pricing
Booth fees are set by the organizer, not by Convene. Each event can have different pricing based on the event type, space size, or vendor category. Fees vary...
Read articleApplying credits to a vendor order
Vendor credits are balances that can be applied toward booth fees within a specific organization. Organizers can issue credits to vendors as a courtesy, refu...
Read articleRefunds and cancellations
Cancellation and refund policies are set by each organizer. Before booking, review the event's policy on the listing page so you understand what happens if y...
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