Vendor Agreement

1. Participation & Communication

Vendors agree to review and follow all event communications, including setup instructions and updates. Staying informed is essential to ensure smooth operations. Failure to comply may result in denial of entry or future participation.

2. Setup & Space Assignments

Market setup and space assignments may change at the organizer's discretion.

Vendors must follow all load-in directions and be fully set up by the event start time.

Late arrivals may be denied participation without refund or reschedule.

3. Breakdown Policy

Vendors may not begin breakdown before the official event end time. Early breakdowns negatively impact the event experience and may result in removal from future events.

4. Equipment & Safety

Vendors are responsible for providing their own tents, tables, and equipment.

Minimum required tent weights: 50 lbs per leg (200 lbs total).

All structures must be secure and compliant with local safety standards.

5. Approved Products

• Vendors may sell only products approved by the organizer.
• Adding new items requires prior written approval.
• Only original producers and artisans are permitted; resale or brokering is not allowed unless specifically authorized.

6. Power & Utilities

• Organizers may or may not provide electricity. Vendors requiring power must bring their own generators or obtain written approval for on-site power use.
• Generators must be quiet and placed in a location approved by event staff.

7. Space & Setup Requirements

• Space dimensions will be specified before each event.
• Requests for additional space must be made in advance and approved in writing.

8. Insurance

Vendor insurance is not required, but it is recommended. Vendors participate at their own risk and are responsible for their property, equipment, and products during the event. The organizer is not liable for loss, theft, damage, or injury arising from participation.

9. Food Vendors & Health Compliance

• All food vendors must obtain the required permits from local health authorities before participating.
• Vendors must comply with all food safety regulations and maintain valid permits for each municipality where events occur.

10. Local Requirements

Municipal permits, licenses, or inspection forms may vary by location. Vendors are responsible for obtaining and maintaining all required documentation before participating.

11. Code of Conduct

Vendors agree to maintain a professional and respectful presence toward staff, customers, and fellow vendors. Organizers reserve the right to remove any vendor for disruptive or unsafe behavior.

Vendors are required to comply with all cancellation policies and must notify market staff via the designated text number prior to the start of the event if they are unable to attend. Failure to provide timely notice may result in immediate and permanent removal from all Fresh Markets events, without refund, credit, or transfer of any purchased dates.

12. Organizer Rights

Organizers reserve the right to:

• Reassign spaces or adjust layouts.
• Cancel or reschedule events due to weather or unforeseen circumstances.
• Deny participation to vendors who violate these terms.

Acknowledgment

By applying or participating, the vendor agrees to abide by these terms and any additional rules communicated by the event organizer.

Cancellation & Refund Policy

Cancelations within 24 hours: Vendors are required to comply with all cancellation policies and must notify market staff via the designated text number prior to the start of the event if they are unable to attend. Failure to provide timely notice may result in immediate and permanent removal from all Fresh Markets events, without refund, credit, or transfer of any purchased dates.

2. Organizer Rights

1. How Cancellations and Credits Work

• Vendors cancel through the vendor dashboard: https://convene.markets/dashboard
• After cancellation, the applicable rebooking fee is assessed and the remaining balance is issued as account credit.
• Credits auto-apply to the next invoice for any event on the platform.
• Credits expire at the end of the calendar year. Unused credits are forfeited.

2. Fee Schedule and Eligibility

Timing of Request- What Counts-FeeOutcome

Within 24 hours of purchase

Refunds or date changes for the same booking

$15

Credit issued to account minus fee

15 or more days before event date

Date change

$25

Credit issued to account minus fee.

7–14 days before event date

Date change

$50

Approval required. Credit issued minus fee.

6 days or less before event date

Any change, credit, or refund

Not available

No changes, refunds, or credits

Notes:

• "Date change" includes moving a booked single date or adjusting a seasonal schedule.
• Refunds after 24 hours from purchase are not available for any reason.

3. Seasonal and Monthly Vendors

No refunds, credits, or date changes for missed dates or cancellations on seasonal or monthly plans.

4. Rain Dates

If an event has a pre-scheduled rain date and the vendor cannot attend, no refunds or credits are issued for that rain date.

5. Same-Day and On-Site Communication

For cancellations within 24 hours of the event, vendors must text or call 732-481-4691 with vendor name, business name, and the date(s) to cancel.

On-site managers may not monitor email during events. Use phone/text for urgent updates.

6. Enforcement

• Vendors who do not follow this policy may be denied future bookings.
• Multiple no-shows may result in cancellation of upcoming dates without refund or credit.

7. Contact

• Questions: team@asburyfresh.com
• Urgent within 24 hours of event: Text/Call 732-481-4691

Vendor Code of Conduct

Purpose

This Code of Conduct exists to ensure a positive, respectful, and professional environment for everyone involved. Vendors are expected to act courteously toward customers, fellow vendors, and event staff. The goal is to create a thriving marketplace experience that benefits both vendors and shoppers through cooperation and mutual respect.

Vendor Expectations

As a participating vendor, I agree to:

• Follow all event rules and guidelines provided by the event organizer or marketplace.
• Act with honesty and integrity in all business interactions.
• Treat everyone with respect. Bullying, gossip, rude, aggressive, uncooperative, or disrespectful behavior toward anyone at the event will not be tolerated.
• Avoid deceptive or exploitative practices, including misrepresenting products or event details.
• Begin breakdown and pack-up only after the official event closing time, unless specifically authorized by event management.

Issue Resolution

Vendors are encouraged to communicate directly and privately with event organizers or staff regarding any concerns or conflicts that arise during events.

Compliance

Compliance with this Code of Conduct is mandatory. Vendors who violate the code or engage in inappropriate behavior may be removed from events or denied future participation without refund.

Acknowledgment

By applying for, booking, or participating in events, vendors acknowledge and agree to follow this Code of Conduct, the applicable Vendor Guidelines, and the Cancellation & Refund Policy.

Mission Statement

Our mission is to support local businesses and foster community connections through pop-up markets and events that celebrate creativity, craftsmanship, and local entrepreneurship.

Matawan

Load-In Information, Setup & Parking

LOCATION

Matawan Municipal Complex.  201 Broad St Matawan, NJ 07747

PARKING

Municipal Complex Parking Lot located at 201 Broad St Matawan, NJ 07747.

LOAD IN starts at 7:30am

Please park and unload from your space. A market manger will be onsite to show your to your space.

Important Reminder:
Every tent leg must have at least 50 lbs of weight attached—no exceptions.
Use stakes! 
Even on sunny, calm days, unexpected gusts can cause serious safety hazards.

• 10, 20, or even 40 lbs is not enough
• If you have a heavy bin or cart, bungee it to your frame for added support

• • No proper weights = no setup (and no refunds)

Event attendees and other vendors could be endangered by a tent that is not properly secured.
Tents and proper weights not optional, they are a requirement to participate in outdoor markets.

The Market Manager Cannot Place You Before 7:30 AM.  

Please wait until 7:30 to speak with the market manager.

If you are not on-site by 8:30AM, our market manager may reassign your assigned space. We do this to avoid gaps in the setup. If you arrive after 8:40AM, we CANNOT let you set up, reschedule, or provide a refund.  Vendors must have their set up complete by 9AM.

For cancellations within 24 hours of a market date please text us at 732-481-4691 with your name, business name and date/dates you need to cancel. Market Managers DO NOT receive emails when they are on site. Vendors who do not adhere to our cancellation policy, will not be booked for future dates. Please add this phone number to your contacts to avoid this outcome.

We strongly advise you to thoroughly read our vendor guidelines, code of conduct, and cancellation policy through the following links:

Vendor Code of Conduct 2025

Vendor Agreement 2025

Cancellation Policy 2025

By purchasing a space for our event, you are agreeing to our vendor code of conduct and vendor guidelines, which are designed to ensure a positive and cohesive experience for all participants.

All food and beverage vendors must be approved by the Board of Health before participating in our markets. For more information, check the BOH section in the dropdown menu on the left side of your vendor dashboard.

Please feel free to contact team@asburyfresh.com if  you have any additional questions !   

Marketing

We ask that all vendors participating in our markets share the following images leading up to the market date. Be sure to tag @asburyfresh in your post and we will reshare.                    

We can’t wait to see you there! 

🩵💛🩷

All food vendors MUST get approval from the Monmouth County Board of Health to sell at our markets.
If you are planning on signing up with us at ANY of our Matawan Markets, then just add a note stating this to the top of the right corner of the application. There is currently no fee for board of health permits in Matawan.

Even if you are an already approved food vendor for previous years, you still have to fill out these applications again for the new year.

Please note that you must submit these applications 7 days prior to the first market date you plan on selling at.

Here is what you’ll need to do in order to sell produce, food & baked goods at Matawan Fresh.

1. 
   Download the Monmouth County Board of Health application: 

 
Farmers Market Application (You typically will want to use this)
https://www.co.monmouth.nj.us/Documents/118/Farmers_Market_Application_2023.pdf

Food Event Application (Use this ONLY for our specialty 1x month food event)
https://www.co.monmouth.nj.us/documents/118/F2_TEMPORARY_RETAIL_FOOD_EVENT_APPLICATION.pdf

1. 
   Complete Monmouth County Board of Health application and email to the Health Inspector Matthew Wysokinski at
   
   Matthew.Wysokinski@co.monmouth.nj.us
   
   
2. Be sure to bring a copy of the application to the market.